Service Disruptions caused by Hurricane Helene
Hurricane Helene has caused several service disruptions in the following states: North Carolina, South Carolina, Georgia, and Florida. If you are in these states please check your zip code here to see if FedEx is still delivering in your area.
Will I receive the same product that I see in the picture?
All of our products are as seen in the photos accompanying their listings. If you receive a ring that does not match the description of the ring you ordered, please contact us so we can get the right rings to you right away. We can be reached at [email protected] or 409-939-0762.
How do I know what ring size to buy?
All of our rings come in youth size 9 unless otherwise specified such as adult rings.
Youth: The most common ring size is youth size 9, it will fit 90% of ages ranging from 6U- 14U. We carry youth size 9 in all rings.
Adult: Women’s sizes are most commonly sizes 8-10 and Men’s are sizes 9-13.
We have some styles of rings with sizes 8-13 and they can be found in the Adult category.
Do the medals come with the ribbons?
Yes! All of our medals are sold with the ribbons pictured in their product page. The ribbons are not sold separately and are included in the list price of the medals.
What are our products made of?
All of our rings at Discount Sports Rings are entirely made of zinc alloy metal. The only exception to this is our 24 karat gold plated rings and our sterling silver plated rings.
Where can I view my sales receipt?
After your purchase you should receive an email with your invoice. If you do not receive email confirmation, please contact us so we can supply it for you.
How long does it take to receive my order?
Orders ship the same day the order is placed, if it is during business hours. If ordered after business hours, the order will be shipped on the next business day.
All orders are shipped FedEx 2-day Express. This generally arrives on time anywhere in the USA. This does not include holidays and weekends. We are not responsible for weather delays or shipping delays on FedEx’s behalf. If there is an issue with either of these feel free to contact us at [email protected] or 409-939-0762 and we will try our best to help resolve the situation.
Other shipping options are available upon request at additional fee (FedEx Overnight or Saturday Delivery).
We are currently upgrading our site to allow customers to select which FedEx Express service they’d like for shipping their products. When that option is available this post will be updated.
Can we do an exchange?
Yes, we do exchanges within the first 30 days of your purchase, if 30 days have passed since your purchase, you will not be offered a refund and/or exchange of any kind. We do not offer refunds or exchanges on any sale items (products from the discounted items category or exclusive sales). In the event of an exchange, we will make a new order for the desired items and ship a return label with them. Once we receive the retuned items we will refund the initial invoice for the items that were returned. Shipping costs are non-refundable.
The items returned must follow the conditions in our returns policy:
- The products must be in the clear plastic bags they were shipped in.
- The products must arrive back to us in good condition.
- Returns should be shipped to 6603 Bar O Ranch Rd, Santa Fe TX 77517.
Once the return is processed we will issue a partial refund to the payment method on the order.
Do you take returns? If so, what is the return policy?
Returns are accepted under the following conditions:
- The products must be in the clear plastic bags they were shipped in.
- The products must arrive back to us in good condition.
- Returns should be shipped to 6603 Bar O Ranch Rd, Santa Fe TX 77517.
Once the return is processed we will issue a partial refund to the payment method on the order.
If you have further questions about our return policy contact us at [email protected] or 409-939-0762
